For companies of 10 to 150 people, in Europe or serving European customers from the US or the UK. We hold the decisions an IT department would hold, build the tools that are missing, and hand everything back documented. On a fixed fee, and without you hiring anyone.
Four things we hear on the first video call. None of them looks urgent, which is exactly why they persist: nothing is on fire, so nothing gets scheduled, and the cost accumulates in everyone's week.
Quotes, stock, scheduling, all in one file that one person understands. It works until that person is on vacation, and it silently caps how big you can get.
It becomes a real tool, and the data moves across without losing a row.
The migration runs in waves, with a rollback prepared before each switch. Custom software development
Vendor renewals, a migration nobody scheduled, a license nobody can explain. The questions land on whoever is nearest to a keyboard, usually a finance or operations lead who did not sign up for it.
Someone senior takes those calls with you, and writes down why.
A decision log survives the person who made the decision. Start with technical due diligence
The customer tool does not talk to the accounting system, which does not talk to the operational tool. Everyone has learned to live with the double entry, which is why nobody costs it.
Your tools get connected, and the retyping stops.
On an EU server in your name, when the workflows run on n8n. Self-hosted n8n in Europe
Whether it could actually be restored has never been tested. It is the single most common finding when we open the hood.
The restore gets tested, on a date, and the result is written down.
The decision-making function of an IT department, held from outside for a company too small to justify one: which systems to build or buy, which vendors to keep, what to migrate and when, and whether your data would survive a bad day. It is not a helpdesk.
In the US and the UK, “outsourced IT” usually means a managed service provider: helpdesk, device fleet, patching, mail. We do none of that, and a good MSP does it better and cheaper. We take the layer above: why the vendor invoice tripled, whether that migration is worth doing this year, what happens the day the one person who knows the setup leaves.
With customers or staff in Europe, the same function answers GDPR in engineering terms: where personal data is stored, which vendors process it under which contract, how a deletion request reaches every copy.
| An outsourced IT department, a managed service provider and an IT director on the payroll, compared on four criteria | Outsourced IT department | Managed service provider | Hiring an IT director |
|---|---|---|---|
| What you buy | A function: decide, arbitrate, hold the vendors | Running what exists: helpdesk, devices, patching, mail | A full-time salaried person |
| Who decides what changes | We propose and cost the options, you decide | Nobody, unless the contract prices it | The person you hired |
| Right when | The function does not fill a full-time role | Day-to-day operations need to be handed off | The function keeps someone busy full time, for years |
| What stays with you at the end | A trained person, the documentation, every credential | What the contract says on exit | A notice period, and the risk of a departure |
You do not have to pick a service cold. There is an order, and it always starts with knowing where you stand.
2 to 5 days, 2000 € to 3000 €
Technical due diligence, at a fixed public price, credited in full if the work continues. The report is yours even if you stop there.
Technical due diligenceFixed fee
Vendor and migration decisions, the tools that replace the spreadsheet, the automations that end the retyping. Each build is costed on its own, never stacked from a catalog.
Before we leave
Documentation written for someone who was not in the room, a person trained during the work, every account and credential in your name.
Optional, cancellable
A light monthly watch on the systems we built, without recreating a dependency.
Post-launch support
Insight SiP engagement, case studies page
Insight SiP, electronic component manufacturer
Three senior engineers, named, and no junior sold as a senior. Laurent scopes the engagement and signs the estimate; David and Clairmont build. Two of the three have worked together for more than twenty years, and everything is documented so it can be picked up without us. Measured in July 2026, across every engagement delivered since 2019: no client has had to call us back on an emergency after handover. The few follow-on contracts extended a warranty or widened the knowledge transfer, never to repair something we had left behind.
The team, and the engagements they ran
Laurent, founder and CTOScopes the engagement, takes the vendor and migration calls with you, and signs the fixed fee.
Clairmont, technical leadInfrastructure, integrations and backups: what connects to what, and what survives a restore.
David, frontend leadThe interfaces your team uses every day, so that a new tool is adopted rather than worked around.No, and it is the most important line on this page. We do not run helpdesks, device fleets, workstation imaging, printers or mail hosting. Those are managed service provider jobs, they are real jobs, and a good MSP will do them better and cheaper than we would.
We take the layer above:
Many companies have both. If the helpdesk is all you need, hire an MSP; we will say so on the first video call.
That is squarely the right size. Ten to a hundred and fifty people is where this makes the most sense: large enough that tooling decisions cost real money when they go wrong, too small to justify a full-time technology executive.
Below ten people the honest answer is usually a short assessment and a couple of well-chosen off-the-shelf tools, and we will tell you that.
It is not bought by the day, so there is no day rate to compare. Every engagement starts with technical due diligence at a fixed, public price: 2000 € to 3000 € excluding VAT (value-added tax), 2 to 5 days, credited in full if the work continues.
That assessment sets the scope and the fixed fee of what follows, before anything is signed. If our estimate later turns out wrong, the overrun is ours.
Then the arrangement has worked and it should end. Every engagement produces documentation and trains at least one person on your side, so that a new internal hire inherits a system they can run rather than a black box.
We have handed a product ownership role to an internal hire before, and treated that handover as the deliverable.
It is written into the contract rather than left as an availability promise. What is not on offer is unlimited reactive access, because that is how a small firm quietly degrades every client at once.
We cap how many engagements run in parallel, contractually, and turn work down rather than dilute what is already committed.
London and Dublin are one hour behind Paris, so a UK or Irish team works our hours. For the US, our afternoon is your morning: real overlap for decisions, not a courtesy window.
The cost is that a late-afternoon question on the US side is answered the next morning. For scheduled leadership work that is usually fine.
If you need someone reachable at 4pm Pacific for incidents, an MSP in your time zone is the better answer.
Most of what an outsourced IT department decides ends up built by the other half of our work: software, automations and AI, hosted in the EU.
Software, automations and AI hosted in the EU, sources in your name.
The starting point: a few days, a fixed price, a report you keep.
You already have an IT team, and one capability is missing.
We will say plainly whether this is the right shape of help. If an MSP or an internal hire would serve you better, that is what you will hear.
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